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Frequently Asked Questions

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  • The average life expectancy of a new system is 20-25 years.

  • Hawkeye Heat & Air primarily installs Mitsubishi, American Standard or Ameristar units. Although these are our preferred brands for new installations, we can perform service and maintenance on any brand.

  • There may be rebates available through your local Electric company and/or through your local propane supplier or association. If so, we can usually provide you with everything you need to apply for your rebate.

  • Furnace and AC replacements usually take one day for each unit (Two days for a whole system).

  • Yes. Hawkeye Heat & Air is available for emergency calls.

  • Each company has their own warranty on their units, typically 10-12 years depending on the system you choose. Hawkeye Heat & Air also offers a two year labor/refrigerant warranty on each new installation.

  • Hawkeye Heat & Air offers financing options through Wells Fargo.

  • Filters are usually located near the bottom of the furnace on one of the sides. Sometimes you may find the filter located inside the blower compartment of the furnace.

  • There may be various reasons why a furnace quits working but here are a couple of things to try before you panic. First, you can try turning your furnace off at the power or breaker switch and turning it back on. This will re-set the unit and that may be all it needs. Secondly, if you have a thermostat with batteries it is possible you need new ones. Try changing those out to see if this starts your unit back up.

  • Both units should be serviced annually. Generally you would service your furnace in the fall and your AC unit in the spring.